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Award winning GoTo Connect's Shared Inboxes feature, displayed on the Conversations page, showcases options to connect channels like SMS and social media, and add team members.

GoTo Connect CX includes:

  • An award-winning phone system with customer communications
  • A multi channel solution with a unified inbox for every customer conversation
  • Cutting-edge AI enhancements for staff and admins
  • Enhanced reporting, integrations and our new attendant console