Great CX starts here

A single, omnichannel platform that works overtime to keep every customer satisfied.

GoTo Connect

Keys to having better CX

Many businesses struggle to deliver standout experiences, worried that making meaningful connections requires massive resources and complicated technology. But what if you could foster genuine customer loyatly without a huge team or breaking the bank?

You can. Get inspired by GoTo Connect—your guide to stronger, smarter customer relationships.

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Turn disappointment into delight

GoTo Connect cranks up the heat, uniting all your channels, automations, and performance dashboards into on platform that keeps your CX sizzling and your team empowered. Why settle for "fine" when you can make every interaction unforgettable?
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QUIZ:
Are You Satisfying Your Customers?
Is there anything better than having great CX? Not in our book. Take our quiz to find out if your customer experience could use some spicing up.
  • Proactive monitoring features to anticipate issues (e.g., flags for system failures or troubleshooting recommendations).
  • Tools to allow multiple technicians to troubleshoot and collaborate in one session, including securely bringing in external technicians without using a Rescue license.
  • Session recordings for audits, automated logging in support systems, and remote diagnostics to cut resolution time.

DESPERATELY SEEKING CX:
Ask a CXpert
Do you have questions about CX, but are too afraid to ask? Check out this column from our resident CXpert and get answers to all your burning questions.
Ask a CXpert

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CUSTOMER COMMUNICATIONS:
A CX Toolkit for Business Growth
Unlock greater satisfaction and lasting loyalty by elevating every customer interaction. Discover how delivering seamless, standout experiences keeps your customers coming back for more.

WEBINAR:
Let's talk about CX, baby
GoTo Connect upgrades your CX game with omni-channel and AI-driven features that make teamwork a breeze and leave your customers saying yes, yes, yes. Get ahead of the latest communication trends and see how a single CX platform lets your team work smarter—not harder.
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The Joy of CX

"GoTo Connect enables us to deliver a true omni-channel experience. Some customers want to call, others prefer chat or text, and now we can meet everyone where they are—all from one platform."
Robert Copeland Director of Strategic Initiatives, Versitech LLC
"Patients will often tell us how great our team is at making sure their questions are answered and they get a call back. GoTo has helped us grow and provide more compassionate care."
Bailey Toledo Patient Access Manager, Vista Healthcare
"We were able to replace two providers with one solution, simplifying everything for our team and saving money."
Jeff Hanlon Franchise Owner, MaidPro
"GoTo Connect is everything you need in one place instead of having all those point solutions."
Armando Kling Senior Telecom Engineer, MV Transportation


When the CX is this good, your customers come back for more.

GoTo Connect, Talk to an expert
Talk to a CXpert