Success Story: Stand for Animals Veterinary Clinic
As a nonprofit, low-cost clinic, Stand for Animals Veterinary Clinic was inundated with calls from pet owners across the Charlotte metro area. The inefficiencies of their existing on-prem system pushed them to research alternatives. Stand for Animals decided on GoTo Connect for its robust feature set, including the dial plan editor and call queues, which help them to stretch their resources further. They also utilize GoTo Contact Center to gain valuable insights into how the clinics are performing and opportunities for increasing efficiency.
Stand for Animals Veterinary Clinic is a Charlotte-based nonprofit veterinary hospital leading affordable spay-neuter and veterinary care services. Their mission is unquestionable – providing the highest quality veterinary care and spay-neuter services in an affordable and accessible way for all pets and their humans. The clinic has three locations in the greater Charlotte, North Carolina area.
“We’re able to reach more people in one day now than even just a year ago — what we’re able to get done with the GoTo Connect and GoTo Contact solution is so much better for us.”
-Nicole Hash
Operations Team Lead
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