GoTo Connect for Law Offices
Transform your law office communications with an AI-powered, all-in-one solution that keeps attorneys, clients, and staff securely and seamlessly connected.
Trusted by leading law firms
Transform law firm communication
Simplify how your team connects, engages, and builds better client relationships using a secure, award-winning, all-in-one phone system and communication platform.
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Streamline communication across your firm
Unite calls, messaging, and video on any device with smart routing and voicemail transcription. -
Improve your legal team's client engagement
Boost responses with smart tools for phone, email, and chat. Ensure seamless, professional interactions that exceed client expectations. -
Enhance team collaboration and productivity
Leverage insights and reporting to close communication gaps, boost team performance, and maximize billable hours.
All-in-one, AI-powered cloud communications platform
Improve client communication and uplevel your legal team with GoTo Connect’s reliable and secure phone system.
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Phone System
Modernize communications
Transform communication with reliable cloud-based phone system. Host secure HD video meetings with smart summaries and screen sharing. -
Customer Experience (CX)
Improve the customer experience
Keep your clients informed across channels—from web chat to email to SMS and more from a single platform. -
Contact center
Elevate business performance
Improve resolution times with responsive support channels, AI sentiment analysis, real-time communication, and smart routing.
Benefits for every role in your firm
Streamline your workload
- Automatically track billable hours across meetings, phone calls, and messages.
- Conduct secure virtual meetings with clients anywhere, enabling work from anywhere and on any device.
- Never miss critical updates with real-time notifications.
- Accessible client history via seamless CRM integration.
Integrate with your favorite tools
GoTo Connect simplifies how your organization manages cases and connect with clients.
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Clio
Capture more billable hours and improve your client’s experience with GoTo Connect’s Clio integration. -
LawGro
LawGro’s product MagicTime helps lawyers build their daily/ weekly timesheets automatically in the background and files it in their billing system or legal CRM like Clio, Litify, PracticePanther, RocketMatter, LawPay etc. -
CallCabinet
CallCabinet’s call recording platform delivers compliance, analytics, and security to GoTo Connect-hosted VoIP services. -
Microsoft Teams
A better, more simple meeting experience so you get more done fast without leaving Microsoft Teams. -
Salesforce
Empower your Salesforce experience with GoTo Connect’s integration experience, utilizing workflows to stay connected and informed. -
HubSpot
Empower your Hubspot experience with GoTo Connect’s integration experience utilizing workflows to stay connected and informed.
Why law offices choose GoTo Connect
"We had a detailed look at all the phone and video-calling systems available and GoTo was the best by a country mile. It’s had a huge impact on the way we collaborate as a team and the service we can offer to clients. It means that when we think about growth now, we don’t have to think in terms of larger offices, since all our people can work and connect easily from anywhere."
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Thalej Vasishta
CEO, Paragon Group
"[GoTo Connect] allows us to expand to new locations very quickly. In fact, we don’t even worry about the phone system being able to handle our size. We just move forward and they’ve been ready to scale every time."
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Andrea Walker
HelpLine Managed Attorney, Legal Aid of Arkansas
"GoTo’s screen share cuts out so much misunderstanding. It cuts out 9,000 e-mails about paragraph 12. Attorneys can say, ‘Let’s just look at paragraph 12 together and fix it.’ Then they’re done in five minutes."
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Heather Munday
Director of Practice Support, Bennett Bigelow & Leedom
Safe & secure client communications
Protect sensitive case files and client data with reliable, encrypted communications that not only meet but exceed industry compliance standards.
Features to empower your legal practice
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Reporting & Call Recording
Train team members and resolve disputes with comprehensive call recordings. -
Rapid Call Transcript Search
Easily search transcripts to investigate and respond swiftly to clients. -
Integrations
Connect your preferred CRM and EMR tools seamlessly. -
Voice, Video, Chat
Streamline communication into one system — call, text, and fax from the same number. -
Attendant Console
Easily handle incoming calls, call routing, and transfers in one consolidated hub. -
Unified Admin
Streamline management with all your communications settings in one place. -
Virtual Fax
Send and receive faxes online without a machine or separate phone line. -
SMS Node for Dial Plans
Send automated text responses and app download links to callers. -
Campaign Registration & 10DLC
Register in the GoTo Admin Portal to ensure compliance (10DLC). -
Call Source Tracking
Track source of incoming calls through our partners to measure ROI. -
Partner ROI Reports
Access partner ROI reports to demonstrate value and ROI. -
Mobile App
Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web.
See all our features
Download our datasheet to learn how GoTo Connect supports law firms with secure and reliable communication solutions.
FAQs
GoTo Connect is designed for modern legal practices, offering robust business phone system features with tools like AI-powered call management, smart voicemail transcription, and automated routing.
With features like automatic billable hour tracking, AI-generated meeting summaries, and CRM integrations, GoTo Connect helps attorneys maximize their time by reducing administrative overhead.
Absolutely. GoTo Connect ensures end-to-end secure communications with encryption for voice, video, and messaging. It also complies with industry standards like AICPA SOC 2 and C5, giving firms peace of mind while handling sensitive cases.
Yes. GoTo Connect integrates with popular legal software like Clio, LawGro, and CallCabinet, as well as business tools like Microsoft Teams and Salesforce, ensuring a frictionless workflow.
GoTo Connect’s platform unifies secure communications with features like AI-powered messaging, file sharing, and real-time notifications , helping teams collaborate efficiently from any location.
Yes. GoTo Connect’s scalable, cloud-based phone system is perfect for law firms that need to expand seamlessly to new locations or add more users.
With tools like intelligent customer engagement solutions, automated responses, and omnichannel communication, GoTo Connect ensures faster, more effective client service while helping firms build stronger relationships.
Transform your legal practice today
GoTo Connect for Legal Professionals empowers your firm to deliver exceptional client service and operate at peak efficiency.
