All-in-one business communication software

GoTo Connect is a customizable, scalable, all-in-one business communication solution for growing businesses. Our award-winning GoTo Connect virtual phone system is packed with enterprise features (without the enterprise price tag) and includes unlimited call routing, dial plans, and auto attendants.

Customer Engagement allows you to centralize customer communications with multichannel functionality, and Complete CX offers additional features like AI chat analysis and advanced analytics & reporting.

View our pricing page for more information about our plans.

You can use GoTo Connect phone, video conferencing, messaging, and admin features directly on your computer or mobile device – no special phone hardware necessary. VoIP compatible phones for GoTo Connect can also be purchased here.

You can port (transfer) your current business phone number directly to your GoTo Connect account. If you’d like a new virtual phone number, you can create unlimited numbers and extensions at any time.

The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.

GoTo Connect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment. Compare our plans to explore the right solutions for your team (or talk to our sales team).

AI for GoTo Connect enhances efficiency by automating routine tasks such as call and meeting summaries, sentiment analysis, and message responses. This allows your customer service team to focus more on complex issues and deliver personalized support. With AI tools like AI Meeting and Call Summaries, agents can quickly review key points, while real-time sentiment analysis helps supervisors intervene when necessary, boosting productivity and reducing handling times.

Yes! Our AI is designed to be accessible and affordable for businesses of all sizes. Whether you're a small business looking to improve customer interactions or a large enterprise streamlining operations, GoTo offers scalable solutions that empower customer-facing teams to deliver exceptional service without requiring significant upfront investments.

It ensures your customer service team stays ahead by providing real-time insights into customer sentiment and performance trends. With AI tools for proactive support, such as topic & sentiment detection and supervisor recovery, your business can consistently meet and exceed customer expectations, helping you maintain a competitive edge in the marketplace.