Explore Products
Explore Products

Utility Menu

See Plans Get a Demo 1 (833) 851 8340

Goto connect

All-in-one, AI-powered cloud communications

Simplify how your organization connects, engages, builds relationships and surpasses expectations—anywhere, anytime.​

See Plans and Pricing Get a Demo

Drive organizational success with solutions that enrich how people everywhere connect

  • Young professional using GoTo Connect AI on her phone to provide seamless communication with her customers.

    An award-winning, smart business phone system

    100+ enterprise-grade features at a remarkably affordable price.
  • Professional customer support agent using GoTo Connect to communicate with customers across multiple channels.

    Essential omnichannel customer engagement tools

    Engage audiences over SMS, webchat, email, social, video, and more.
  • Professional happily using GoTo Connect while working from home.

    Robust and scalable contact center capabilities

    Advanced tools scalable to your needs today and down the road.
Your cloud communications champion
Through an AI-powered platform that's simple to use, effortless to manage, and remarkably affordable, GoTo Connect is designed to scale with the needs of small, midsize and multilocation organizations everywhere.
GoTo Connect's award-winning Connect CX platform. Click to play video.
GoTo Connect Phone System's dial plan editor.
AWARD-WINNING SMART business phone system
GoTo Connect Phone System
Grow your business with a cloud-based phone system that modernizes your communications and elevates customer experiences. Packed with 100+ powerful features like unlimited call routing, auto attendants, robust integrations and a visual dial plan editor, the GoTo Connect cloud-based smart business phone system is easy to deploy, manage, use, and scale.
Discover Phone System
Phone System + Digital Channels + Advanced Reporting
GoTo Connect CX
Deliver increased customer satisfaction with GoTo Connect CX, the most comprehensive suite of customer experience tools all within one solution, offering unbeatable value. Equip every employee with the tools, channels, insights, and AI capabilities needed to delight customers and drive business growth. Enjoy enhanced integrations, advanced reporting, and new attendant capabilities all within our newest offering.
Discover CX
GoTo Connect CX includes additional features like AI sentiments and manager dashboards.
GoTo Connect Contact Center's agent dashboard showing tech, sales, and marketing support views on one unified screen.
AI-powered, cloud-based contact center software
GoTo Connect Contact Center
Deliver better results with a cloud-based contact center solution that empowers agents, informs supervisors, and makes day-to-day operations simple for contact center managers and IT admins. GoTo Connect Contact Center provides a full omnichannel experience which includes phone, email, chat and WhatsApp, a full suite of API integrations, and quality management capabilities. Designed to make your team more productive and to provide a first class experience for customers.
Discover Contact Center
Delivering Business Value
GoTo Connect is simple to use, manage, and scales with the needs of small, midsize and multilocation organizations everywhere. Featuring enterprise-grade capabilities without the enterprise-grade price, GoTo Connect is your complete communications platform driven by simplified workflows and seamless integrations. It’s not just the right choice, but the easy choice.
GoTo Connect has received awards from G2 for Best in ROI, TrustRadius Best Value for Price and more.

  • Tailor-made tools

    Industry-specific solutions designed to maximize the value of existing tools.

  • Unbeatable reliability

    99.999% uptime, secure and modern infrastructure, backed by 20+ years of cloud experience.

  • Award-winning support

    Reliable customer service with market-leading NPS and CSAT scores.

FAQs

GoTo Connect is a customizable, scalable, all-in-one business communication solution for growing businesses. Our award-winning GoTo Connect virtual phone system is packed with enterprise features (without the enterprise price tag) and includes unlimited call routing, dial plans, and auto attendants.

Customer Engagement allows you to centralize customer communications with multichannel functionality, and Complete CX offers additional features like AI chat analysis and advanced analytics & reporting.

View our pricing page for more information about our plans.

You can use GoTo Connect phone, video conferencing, messaging, and admin features directly on your computer or mobile device – no special phone hardware necessary. VoIP compatible phones for GoTo Connect can also be purchased here.

You can port (transfer) your current business phone number directly to your GoTo Connect account. If you’d like a new virtual phone number, you can create unlimited numbers and extensions at any time.

The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.

GoTo Connect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment. Compare our plans to explore the right solutions for your team (or talk to our sales team).
AI for GoTo Connect enhances efficiency by automating routine tasks such as call and meeting summaries, sentiment analysis, and message responses. This allows your customer service team to focus more on complex issues and deliver personalized support. With AI tools like AI Meeting and Call Summaries, agents can quickly review key points, while real-time sentiment analysis helps supervisors intervene when necessary, boosting productivity and reducing handling times.
Yes! Our AI is designed to be accessible and affordable for businesses of all sizes. Whether you're a small business looking to improve customer interactions or a large enterprise streamlining operations, GoTo offers scalable solutions that empower customer-facing teams to deliver exceptional service without requiring significant upfront investments.
It ensures your customer service team stays ahead by providing real-time insights into customer sentiment and performance trends. With AI tools for proactive support, such as topic & sentiment detection and supervisor recovery, your business can consistently meet and exceed customer expectations, helping you maintain a competitive edge in the marketplace.

Simplify how your organization connects

Find the right solution.

See Plans & Pricing