The Pulse of Work in 2025
62% of employees say AI has been significantly overhyped, yet 86% of employees admit they're not utilizing it to its full potential.
Trends, Truths, and the Practicality of AI
GoTo and Workplace Intelligence surveyed 2,500 global employees and IT leaders between February and April 2025. This global study of workplace technology and trends explores AI hype versus reality, the practical use cases, the ROI of AI, and more.
6 Key Takeaways
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Aren't very familiar with AI’s practical applications.
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Say their organization offers AI tools that benefit them.
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Agree small AI investments could create real efficiency gains.
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Say their company has an AI policy in place.
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Admit they're using AI for sensitive tasks.
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Believe their companies aren't measuring the ROI of AI tools very well.
On Demand: A Deeper Look at AI's Impact on the Workplace
Watch our webinar on the Pulse of Work 2025 global survey for even more insights and actionable AI advice.
