Voith, a large company with employees and customers around the globe relies heavily on digitalisation. The company produces and increasingly sells digital products, such as sensors for modern paper machinery. The greatest challenge was to bring the sales employees up to speed and provide them with further training. In addition, the COVID-19 pandemic threw their internal and external processes into disarray. Thus, the company was faced with the task of finding a webinar tool that was suitable both for international employee training and for global customer contact.