What is ACD?
ACD stands for Automatic Call Distribution, which is a device, system, or feature that automatically routes your incoming calls to a specific group of phones. This contact center feature ensures that customer calls get through to the appropriate agent in an efficient manner.
Related Solutions:
GoTo Connect
Simple, secure, and built for flexible work, our cloud phone system has meetings and messaging built right in.
GoTo Contact Center
Boost engagement and customer experiences with our cloud contact center – built with small- and medium-sized businesses in mind.
Related Terms
Speak to an expert, get more information.
The GoTo brand offers the most validated and trusted software products in the communications and collaboration space. Find out what GoTo can do for you.