In today’s rapidly evolving workplace, technology is reshaping expectations and processes—but not always in the ways we anticipate. To better understand current AI trends and truths, GoTo partnered with research firm Workplace Intelligence to survey 2,500 employees and IT leaders around the globe.

Read our ebook to uncover the findings on AI hype versus reality, AI practical use cases, the ROI of AI, and more—and purposeful steps organizations can take to ensure their AI investment pays off.