GoTo Connect for Healthcare  

Revolutionize your healthcare communications with an AI-powered, all-in-one solution that keeps patients, providers, and caregivers connected. 

GoTo Connect is an all-in-one platform designed for healthcare communication, offering seamless virtual appointments, AI-powered insights, and tools to improve patient care.

Trusted by leading healthcare providers

  • Tenet Health logo.
  • Southeastern Idaho Public Health logo.
  • Jefferson Healthcare logo.
  • ARSA Healthcare logo.

Revolutionize patient communication & care

Empower your healthcare organization with an all-in-one, AI-powered communications platform that make patient communication seamless and secure.

  • A doctor follows up and provides medical advice to her patient using a VoIP phone system.

    Integrated care—anywhere, anytime

    Deliver exceptional care with secure, multi-channel communication—phone, video, SMS, and more.
  • A medical office manager discussing with a healthcare provider, utilizing GoTo Connect integrated with health records.

    Seamless care staff collaboration

    Enhance team efficiency with tailored communication tools: integrated messaging, call transfers, health record integration, and more.
  • A doctor provides always-on virtual medical care while ensuring secure patient communication.

    Security, reliability, and 24/7 support

    Trust our award-winning, HIPAA-compatible platform with 99.999% uptime to keep your care communications running smoothly.

Everything your healthcare practice needs to deliver exceptional care

  • A chat interface highlighting seamless communication between a healthcare provider and patient using a modern, cloud-based phone system across multiple channels. Cloud Phone System 

    Modernize communications 

    Modernize care with secure telehealth, voice calls, and a scalable, cloud-based communication system for healthcare organizations. 
  • Screenshot of GoTo Connect CX showcasing call routing features that empower healthcare administrators to streamline hospital operations and enhance patient communication. Customer Experience (CX)

    Improve the customer experience

    Engage patients across channels and use AI-powered tools to streamline operations and enhance self-service for admin. 
  • Contact center dashboard providing healthcare providers with actionable insights to improve productivity and streamline communication. Contact center 

    Elevate team performance

    Enhance staff productivity with GoTo Connect through quick response times, data access, and integrations to popular healthcare systems.

Built for every department

Secure, efficient patient care

  • Conduct secure, high-quality virtual consultations with telehealth video conferencing. 
  • Access real-time patient data seamlessly through EMR integrations.
  • Stay connected anytime, anywhere with a mobile app that protects personal contact details. 
A physician delivering care and conducting virtual follow-ups with her patient.

Seamlessly integrate with industry-leading tools

GoTo Connect securely integrates with popular healthcare platforms to simplify how organizations connect, engage, and build relationships. 

  • Solutionreach logo.

    Solutionreach

    Improve the healthcare experience for providers and their patients.
    Learn More >
  • Curve Dental logo.

    Curve Dental

    Fully integrate your dental practice CRM with your phone system using Curve Hero with GoTo Connect. Streamline your daily office work and focus more on your patients.
    Learn More >
  • Calendly logo.

    Calendly

    Generate and add GoToMeeting details for each new meeting scheduled in Calendly. Schedule external meetings professionally, quickly and effortlessly.
    Learn More >
  • Google logo.

    Google

    Sign in easily using Google Single-Sign-On and initiate calls using Click-to-call in Chrome.
    Learn More >
  • Slack logo.

    Slack

    Integrate GoTo Connect with Slack. Manage voicemail, click to call, log in and out of call queues, see which agents are servicing specific queues, and create queue groups for bulk actions.
    Learn More >
  • Microsoft Teams logo.

    Microsoft Teams

    A better, more simple meeting experience so you get more done fast without leaving Microsoft Teams.
    Learn More >
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Why health facilities choose GoTo Connect

"Our ability to connect with patients quickly through different modes of communication—whether that’s a text message or a phone call—improved vastly when we switched to GoTo."
Katheryn D’Onofrio Healthcare Service Line Director, ARSA
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"I’d like to thank GoTo for stepping up to provide additional tools to my IT team allowing us to provide additional support to our care providers and health system in our fight against COVID-19."
Luke Karkosh
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"GoTo is helping Thorne Harbour Health to adapt to the rapidly changing landscape around the global response to COVID-19 by allowing our workforce to access the information they need to support the health and wellbeing of our LGBTIQ communities and people living with HIV."
Simon Ruth CEO, Thorne Harbour Health
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"GoTo Meeting gives us the ability to work with a technology that is dependable and infinitely scalable."
Dana Fox Director of Global Business Development, Athena Software
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Trusted compliance with leading data privacy and security practices
Badges of AICPA SOC 2, AICPA SOC 3, BSI C5, Privacy Shield Framework and TRUSTe Verified Privacy certifications highlighting compliant security measures.

Communication features built for exceptional patient experiences 

  • Voice, Video, Chat

    Streamline communication into one system — call, text, and fax from the same number.
  • Attendant Console

    Easily handle incoming calls, call routing, and transfers in one consolidated hub.
  • Unified Admin

    Streamline management with all your communications settings in one place.
  • Integrations

    Connect your preferred CRM and EMR tools seamlessly.
  • Virtual Fax 

    Send and receive faxes online without a machine or separate phone line.
  • Mobile App

    Use the top-rated GoTo app to make calls and meetings on mobile, desktop, or web.
  • Reporting & Call Recording 

    Train team members and resolve disputes with comprehensive call recordings.  
  • SMS Node for Dial Plans

    Send automated text responses and app download links to callers. 
  • Campaign Registration & 10DLC

    Register in the GoTo Admin Portal to ensure compliance (10DLC).
  • Call Source Tracking

    Track source of incoming calls through our partners to measure ROI. 
  • Documents-On_Light-Accent_Green

    Partner ROI Reports

    Access partner ROI reports to demonstrate value and ROI.
  • Mobile App Attribution

    Track all activity in your CRM and ensure mobile adoption.

See all our features

Download our datasheet to see how GoTo Connect helps healthcare providers enhance communication and streamline patient care.

FAQs 

Absolutely! Our healthcare communication platform features secure, high-definition video conferencing, ideal for telehealth appointments. 
Yes, GoTo Connect integrates directly with popular EHR systems to simplify and streamline workflows for patient management. 
Yes, GoTo Connect is a flexible, robust phone system that’s able to scale effortlessly to meet the evolving needs of your organization, from small practices to multilocation healthcare networks. 
It’s simple—click the “Get a Demo” button, and our team will guide you through setup and customization to ensure a tailored solution for your specific needs. 

Healthcare communication software done right

Join countless healthcare providers using GoTo Connect to simplify their workflows, enhance patient experiences, and ensure secure communication.