Simplify experiences with an auto attendant phone system
With a custom auto-attendant system you can deliver best-ever service for inbound callers with minimal effort.
What is an auto-attendant?
Auto-attendants are pre-recorded messages that can greet callers, share important business information, and forward callers to the right extension or department. Auto attendant phone systems helps businesses:
- Improve caller experiences with warm welcome messages and personalized voicemail greetings
- Automatically share important updates or crucial business information with every caller
- Engage in-queue callers and keep them on the line while they wait with ongoing updates
- Get callers to the right end-point faster with pre-recorded menus and directories (such as "press 1 for sales, press 2 for accounts")
What can you do with auto attendant software?
Customize messages & greetings
From customized call queue greetings and business voicemail greetings, to automatic directories, record an unlimited number of customized messages and greetings using the GoTo Connect desktop or web app.
When senior management, loyal customers, or special clients call a certain number, greet them with a unique, relevant automated answering service message.
Adding customized messages into your call flow plans is simple. Record your custom message, add using the visual call flow editor and save the updates to put them into effect immediately.
But that's not all you get with GoTo Connect
As a VoIP phone service, GoTo Connect is more flexible than an on-site PBX.
It also includes:-
Call forwarding & transfers
Forward and transfer calls to the right person, desk, phone line, or mobile number without losing the caller. -
Call routing
Have every one of your calls sent automatically to the correct endpoint. -
Hot desking
Easily share desk phones between multiple employees across all shifts. -
Number porting
Keep your existing business numbers by bringing them over with you to GoTo Connect. -
Virtual voicemail
Listen to voicemail messages via desktop, web, or mobile app, and read message transcripts -
Visual call flow editor
Put together extensive call flow plans in minutes with the easy visual call flow editor. Read more
Set up auto-attendant services now when you sign up for GoTo Connect
See how your business works better with GoTo Connect. Setup is easy. No upfront commitment required.
